great Vodafone customer care

Posted by: Sean | Posted on: November 29th, 2010 | 0 Comments

Last Thursday I made a blog post about how my internet suddenly stopped working on my phone. I didn’t expect anything to come out from it, I just assumed it would eventually fix itself.

The next morning (Friday) I was on my way to college and still no internet on my phone, I was annoyed over this as it was over a day now not working. Then around half 10 I got a text from twitter which was a message from VodafoneIreland saying that they saw my post and they will look into it and get me sorted!

Image by mnadi via Flickr

Didn’t expect that! So since I had no access to the internet, once I got home I replied straight away with my mobile number through Direct Message and then within a short time I was back up and running and had my iPhone back running with its full potential, after all a Smartphone is useless without a connection to the internet!

So I am thoroughly happy with the help I got, and the person that helped me out was Paul from Vodafone.

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