Eircom Hacked?

July 19, 2009
July 19, 2009
by Sean
in Blog
eircom Group plc.
Image via Wikipedia

My internet service provider (ISP) is Eircom. I always notice that my c0nnection is really slow, and apparently that is to be expected with Eircom.

However last Monday my broadband was actually cutting out now and again and was becoming slow at loading pages every so often. I thought nothing of it, I just put it down to the fact that Eircom’s broadband was always that slow.

Then on Wednesday of this week I was reading the newspaper (The Argus) and found an article saying that Eircom had been in fact hacked on the Monday night that I had experienced the really slow page load speed!

Apparently a lot of unwanted traffic was directed to the Eircom servers, which caused a strain on the servers and by chain reaction caused a lot of users to experience either really slow speeds or to lose their internet connection completely.

I then went over to Eircom’s tech support page and saw a customer notice explaining the problem that occurred, the article below is the notice they published to their site which was put up the day after the problem was fixed.

eircom notice

I was also reading an article about how Eircom are fully aware that there network is slow at times, and apparently they say they have no intention in the near future of upgrading their networks. You would think that since they are one of the most popular Internet Service Provider’s in Ireland that they would want to have the best service available.

We currently subscribe to a package for our landline and our broadband to be in one bundle. When you sign up to Eircom you must take out a one year contract with them, it is a clause they have built in to keep their customers.

However our one year contract is up and we have begun to look at other providers to see what they have to offer. Recently Vodafone have started to offer a bundle for your landline and broadband and are giving it at a much better price.

My current broadband speed it 3mb however I could change to Vodafone and upgrade my broadband to 7.6mb and still save money!

The only thing stopping me at the moment from changing is that I have to find out more about their broadband.

First I want to see if it is actually good and second is they say they have a 30gb download limit, I want to know if they actually enforce this limit or do they let you away with going over it because I know with Eircom they have the same limit however they do not enforce any penalties if you go over it.

5 Comments

  1. Enda   July 21, 2009 12:32 am / Reply

    Hi Sean, Linked over from Smemon, I wasn’t aware of this until now but was going mad last week as I’d no web access for nearly all day Monday. Nice wee post to set it straight. Yeah I think it’s worth looking at alternatives to Eircom alright!

  2. Sean   July 21, 2009 7:17 pm / Reply

    Hi Enda, thanks for the visit. I was reading up again on the whole security issue with Eircom and they have decided to set up a few more servers now to try and fight back against any further attempts like this again.

  3. Enda   July 21, 2009 8:21 pm / Reply

    Sounds like this is something they need to do alright! I see you followed me on twitter, cheers, following back now!

    • Stuart   December 6, 2010 7:00 pm / Reply

      Eircom do infact charge you if you you go over your monthly gb allowance, just got my bill today and they are charging me €1.85 per gb.
      Regards
      Stuart

      • Sean   December 6, 2010 11:09 pm / Reply

        Hey Stuart. Yeah i am aware now that Eircom do in fact charge for going over their limit, this was not always the case.

        Back when i wrote this blog post you would never get charged for going over the limit, but that was back in 2009.

        Now there is new services from Eircom, the likes of NGB (Next Generation Broadband), since the introduction of NGB they enforce charges on the old packages.

        The only way to avoid charges now is to go for the highest available NGB package which has about 300gb download limit each month, that is the package i am currently on.

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