great Vodafone customer care

November 29, 2010
November 29, 2010
by Sean
in Blog

Last Thursday I made a blog post about how my internet suddenly stopped working on my phone. I didn’t expect anything to come out from it, I just assumed it would eventually fix itself.

The next morning (Friday) I was on my way to college and still no internet on my phone, I was annoyed over this as it was over a day now not working. Then around half 10 I got a text from twitter which was a message from VodafoneIreland saying that they saw my post and they will look into it and get me sorted!

Vodafone F1 racing car

Image by mnadi via Flickr

Didn’t expect that! So since I had no access to the internet, once I got home I replied straight away with my mobile number through Direct Message and then within a short time I was back up and running and had my iPhone back running with its full potential, after all a Smartphone is useless without a connection to the internet!

So I am thoroughly happy with the help I got, and the person that helped me out was Paul from Vodafone.

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